Terms of service
TERMS AND CONDITIONS AND PRIVACY POLICY
JOURNEY OF OBJECTS PRIVATE LIMITED,a company which is duly incorporated under the provisions of Companies Act, 2013 and having its Registered Office at Shop No. 44, Khatau Building, 30 Bank Street, Kala Ghoda, Fort, Mumbai - 400 001, Maharashtra, India.
Journey of Objects (“Journey of Objects”, “We”, “Our”) is the digital arm of Object, a narrative journalism magazine focused on fashion, culture, and society. We offer retail experience showcasing Indian designers and artisans from deep inside India's craft belt. Journey of Object is managing and operating the website www.journeyofobjects.com (our "Site" or "Sites") through which it inter alia, offers facility for online sale and purchase of a diverse range of Products including Fashion, Clothing, Home Apparels, Accessories , Home Decor and other Products listed on the Platforms from time to time (“Product”) to the users of the Platforms (“User” or “Users” or “you” or “your”).
Journey Of Objects provide services in accordance with the following Terms of Use & Service, and any other rules posted on our Site (collectively, the "TOS"). By placing an order with www.journeyofobjects.com. you will be deemed to have read, understood, and agreed to these terms and conditions.
Any natural or legal person who accesses and/or uses the Site in any manner (“User” “you” or “your”) or uses any current or future service or functionality or offer made available on the Site will be subject to these TOS, as amended and updated from time to time on the Site.In particular, we wish to draw your attention to our policies relating to the terms of purchase within the TOS .If you are under 16 you must let your parent or guardian know about you have placed an order will not affect that order unless we are required to make the change by law.
These TOS constitute an electronic record within the meaning of the Information Technology Act, 2002. This electronic record is generated by a computer system and does not require any physical or digital signature/s. Please read these TOS carefully before using or accessing the Site or availing any Service. By using the Site or availing any Service, you signify your agreement to be bound by the TOS.
For the purposes of TOS, Products shall mean the diverse range of fashion and other products listed on the Site from time to time (“Product”).
REGISTRATION AND ACCOUNT:
The TOS specifically govern your access and use of the Site, which provides a forum for you to inter alia discover, select and buy Product listed on the Site at the indicated price at any time, from the locations serviceable by us.
Please note that we may from time to time, modify the TOS that govern your use of the Site. Every time you wish to use our Site, please check these TOS to ensure that you understand the terms and conditions that apply at that time. Further, please note that we reserve the right to either change the format and the content of the Site or suspend the operation of the Site for support or maintenance work or otherwise, in order to update the content or for any other reason, at any time.
Registration Of Your Account
To purchase Products on the Site and/or avail Services thereof, you will have to register on the Site. Registration is a one-time process and is free of cost.
You may register on Journey of Objects in one of the following ways:
Creating an account: By providing the relevant information for the creation of your account on Journey of objects and after filling in the necessary details as may be required at the time of your registration. Following this, an account will be created for you.
You may register on Journey of Object by signing up by entering First Name, Last Name, Email Id and Password, and you will be eligible to further access and avail the Services after successful signup. For placing an order, you should login to your account by completing the successful entering your Email Id and password.
You are solely authorized to operate the account created by you. Consequently, it is your responsibility to maintain the confidentiality of the log in credentials of your account on the Site and for restricting access to your computer/mobile/other similar devices to prevent unauthorized access to your account. You shall remain solely liable for all the actions undertaken through your account.
You will: (a) immediately inform us of any unauthorized use of the account or any other security breach; and (b) ensure that you log out of your account at the end of each session. We, our employees, agents, directors, and officers will not be liable for any loss or direct or indirect damage arising from your failure to comply with these TOS. We reserve the right to refuse access to the Site, terminate accounts, remove or edit content at any time without notice to you.
ORDERS
Journey of Objects offers a diverse range of products, including but not limited to fashion, clothing, home apparels, accessories, home decor, and other items ("Products"). These Products are meticulously curated to represent the craftsmanship and culture of India's craft belt.
PRICING POLICY
a. Product Prices: Product prices displayed on our Site are inclusive of all applicable taxes, unless otherwise explicitly mentioned. Prices are subject to change without prior notice. We strive to ensure that our pricing is competitive and reflective of the quality and uniqueness of our Products.
b. Discounts and Promotions: From time to time, Journey of Objects may offer discounts, promotions, or special offers on select Products. These offers are subject to specific terms and conditions, and we reserve the right to modify or withdraw such offers at our discretion.
c. Pricing Errors: In the event of a pricing error on our Site, we reserve the right to cancel or refuse any orders placed for Products listed at an incorrect price. If you have already made a payment for such an order, we will refund the full amount paid.
d. Pricing Changes: Journey of Objects may revise the pricing of its Products at any time, with or without prior notice. However, such revisions will not affect the price of Products for orders that have already been placed and confirmed.
e. Applicability of Taxes: Prices displayed on our Site include applicable taxes unless otherwise stated. Any changes in tax rates or regulations will be reflected in the final invoice at the time of purchase.
f. Third-Party Products: Please note that some Products listed on our Site may be offered by third-party sellers or artisans. In such cases, pricing and payment terms may vary, and you are encouraged to review the specific terms and conditions associated with those Products.
By using our Site and placing orders for our Products, you acknowledge and agree to abide by this Products and Pricing Policy, as well as the overall TOS. Journey of Objects reserves the right to update or modify this Policy at any time, and it is your responsibility to review it periodically for any changes. If you have any questions or concerns about our Products and Pricing Policy, please contact our customer support team for clarification.
DISCLAIMERS
(a) We will try to ensure that all information and recommendations, whether in relation to the Product, Services, offerings or otherwise provided as part of the Site is correct at the time of inclusion on the concerned Site.
(b) You acknowledge and undertake that you are accessing the services on the Site and transacting at your own risk and are using your best and prudent judgement before entering any transactions.
(c) Neither we, our affiliates, nor their officers, employees or agents shall be liable for any loss, damage or expense arising out of any access to, use of, or reliance upon, this Site, the Information, or any third-party website linked to the Site.
(d) As a means to assist the User in identifying the Products of their choice, we provide visual representations on the Site including graphics, illustrations, photographs, images, videos, charts, screenshots, infographics and other visual aids. While reasonable efforts are made to provide accurate visual representation, we disclaim any guarantee or warranty of exactness of such visual representation or description of the Product, with the actual Product ultimately delivered to User. The appearance of the Product when delivered may vary for various reasons.
EXCHANGES/ RETURNS & REFUNDS
Please refer to our Exchange and Returns Policy provided on our Site.
PRIVACY POLICY
The Company respects your privacy and values the trust you place in it. Our Privacy Policy is incorporated into the TOS of the site and is subject to change from time to time without Notice.
When you give us personal information, we take steps to ensure that it’s treated securely. We strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
We will take all reasonable precautions to keep the details of your order and payment secure, but unless we are negligent, we will not be liable for unauthorised access to information supplied by you. We will only use the information you provide about yourself for the purpose of fulfilling your order unless you agree otherwise. You can correct any information about you, or ask for information about you to be deleted, by giving written notice to us at customercare@journeyofobjects.com.
MODE OF PAYMENTS
All transactions on our Site are conducted in Indian Rupees (INR) unless explicitly stated otherwise. Payments for the products available on the Site may be made in the following ways:
(a) Payments can be made by Credit Cards, Debit Cards, Net Banking, Credit Notes.
(b) Credit card, Debit Card and Net Banking payment options are instant payment options and recommended to ensure faster processing of your order.
(c) Cash On Delivery option is currently not available.
DELIVERY
We endeavour but do not guarantee to deliver the Product to User within the timeline provided while accepting an order. Delivery of a product may be delayed due to many reasons including:
(a) Bad weather
(b) Flight delay
(c) Political disruptions
(d) Other unforeseen circumstances
(e) Production issues
(f) Operational/logistics issues
The Company shall not be held liable for any delay due to unforeseen circumstances like the ones as suggested above and you will not be entitled to any damages or monetary compensation on account of delays.
In the event of any delay of the product is expected, we may, at Our sole discretion, intimate the User who may have purchased the same, regarding such delay.
In case a customer purchases multiple Product in one order, we may deliver the same together. However, this may not always be possible and shall be subject to availability of stock. If the goods are to be delivered in instalments, each delivery will constitute a separate contract. You may not treat the contract (as a whole) as repudiated if we fail to deliver any one or more of the instalments or if you have a claim in respect of any one or more of the instalments.
If you are unavailable at a certain date, you must indicate the same and any preference on email/phone to our customer care team to ensure smooth product delivery. Once out for delivery, it will be attempted for a maximum of 3 times in India as well as International which the order may be subject to cancellation except in cases where the customer requests for the item to be delivered and in the case if the customer still doesn’t accept the order then in that case any logistic cost made for the delivery will be deducted from the amount and rest amount will be refunded in the form of Credit Notes.
If you won't be available on a specific date, please notify our customer care team via email or phone with your preference date to facilitate smooth product delivery. Deliveries will be attempted up to three times both in India and Internationally after that the order may be subject to cancellation and the amount will be refunded in form of Credit Note. In cases where the customer requests re-delivery and still doesn't accept the order, any incurred logistic costs will be deducted from the refund amount, with the remainder amount refunded as Credit Notes.
Further, we may at times be unable to deliver confirmed order(s) to You and the reason for the same could be inclusive of but not limited to the following:
(a) unavailability of the relevant product;
(b) failure of the concerned manufacturer/supplier/designer/importer to deliver the relevant product to Us;
(c) poor/improper/defective quality of the relevant product ascertained through our quality audit process; and
(d) inaccuracies or errors in product or pricing information.
In the event of any circumstance(s) as aforementioned; You shall not be entitled to any damages or monetary compensation.
INTERNATIONAL ORDERS
You are hereby obligated to provide supplementary documentation to DHL/UPS upon the receipt of your order, the specific prerequisites for which are contingent upon the jurisdiction or region. As the recipient, you bear the responsibility for all import duties, customs duties, and local sales taxes imposed by the country in which you reside. These requirements may be subject to periodic revisions.
Import Regulations:
The recipient shall assume the role of importer and must adhere to all pertinent laws and regulations of the destination country. Delays in customs clearance can impact the original delivery schedule.
Note: Certain customs offices in specific countries or regions may necessitate the importer to furnish identification, such as a passport or Tax ID, prior to releasing a shipment.
LIMITED LICENSE
Journey of Objects grants you limited, non-exclusive, non-transferable, non-sublicensable license to access, and make personal and non-commercial use of the Site. All rights not expressly granted to you in these TOS, are reserved and retained by the Site and its affiliates exclusively.
Journey of Objects reserves the right, at any time, without notice, and at its sole discretion, to terminate your license to use the Site and to block and prevent your future access to the Site.
INTELLECTUAL PROPERTY RIGHTS
Your use of the Site and its contents grants no rights to you in relation to any copyright, designs, trademarks and all other intellectual property and material rights relating to the Content (as described in the Content section below), including Journey of Objects Software and all HTML and other code contained in this Site. All such Content including third party trademarks, designs, and related intellectual property rights mentioned or displayed on this Site are protected by intellectual property and other laws and international treaty provisions as are in force. You are permitted to use the Content only after expressly authorized by Journey of Objects and/or its third-party licensors. Any reproduction or redistribution of the above listed Content is prohibited and may result in civil and/or criminal prosecution including but not limited to fines, penalties, damages, compensation, etc. Without limiting the foregoing, copying and use of the above listed Contents to any other server, location or support for publication, reproduction or distribution is expressly prohibited. However, you are permitted to make one copy for the purposes of viewing Content for your own personal use only.
TRADEMARKS
All the trade names associated with us and all Products and logos denoted with TM are trademarks or registered trademarks of us or our affiliates. Our trademarks may not be used in connection with any product or service that is not our product or service.
CONTENT
In addition to the Intellectual property rights mentioned above, "Content" is defined as any graphics, photographs, including all image rights, sounds, music, video, audio or text on this Site. Journey of Objects tries to ensure that the information on this site is accurate and complete. Journey of Objects does not promise that Journey Of Object’s Content is accurate or error-free. Journey of Objects does not promise that the functional aspects of the Site or Journey of Object's Content will be error free or that this Site, Journey of Objects Content or the server that makes it available are free of viruses or other harmful components. We always recommend that all User of the Internet ensure they have up to date virus checking software installed.
Opinions expressed on Journey of Objects are the personal opinions of the authors and do not reflect the views of Journey of Objects. By posting you agree to be solely responsible for the content of all information you contribute. You also grant to Journey of Objects a right to use any content you provide for its own purposes including republication in any form or media. Comments may be moderated and may take upto 1 to 2 hours to be displayed but Journey of Objects does not commit to checking all content and will not be liable for third party posts. If you have a complaint about any posts please mail to customercare@journeyofobjects.com. Journey of Objects reserves the right at its sole discretion not to publish or to remove any comment including those that it believes may be unlawful, defamatory, racist or libellous, incite hatred or violence, detrimental to people, institutions, religions or to people's privacy, which may cause harm to minors, is detrimental to the trade marks, patents and copyrighted content, contains personal data, improperly uses the medium for promoting and advertising businesses. This site is available to the public, information you consider confidential should not be posted to this site. The personal opinions of the designers and labels whose products we sell, or any third parties with whom we are associated are their own and do not necessarily reflect the views of Journey of Objects and we accept no responsibility for any such views expressed in any media.
NO COMMERCIAL USE
This Site is for your personal non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, data mine or sell any Content, software, products, or services contained within this Site. You may not use this Site, or any of its Content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own Site.
YOUR ACTIVITY
You agree that you will be personally responsible for your use of this Site and for all of your communication and activity on and pursuant to this Site. If we determine that you are or have been engaged in prohibited activities, were not respectful of other User, or otherwise violated the TOS, we may deny you access to this Site on a temporary or permanent basis.
THIRD PARTY
We may include hyperlinks on this Site to other websites or resources operated by parties other than Journey of Objects, including advertisers. Journey of Objects has not reviewed all of the sites linked to its Web Site and is not responsible for the content or accuracy of any off-site pages nor are we responsible for the availability of such external websites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external websites or resources.
COOKIES
Like many other websites, the Journey of Objects website uses cookies. A "cookie" is a small data file stored by your web browser on your computer's hard drive. It allows us to recognise your computer (but not specifically who is using it) upon entering our site by associating the identification numbers in the cookie with other customer information you have provided to us. That customer information is stored on secured databases. We use cookies to keep track of what you have in your basket and to remember you when you return to our site, It also tells us which website you came to us from, They are configured to respond to actions made by you when requesting services, such as adjusting your privacy preferences, logging in to your account or filling out forms. You can configure your browser to block these cookies or alert you when they are present; however, some parts of the site will not work without them.
LIMITS ON OUR LIABILITY
If Journey of Objects fail to comply with the TOS, we are responsible for direct loss or damage you suffer as a foreseeable result of us breaching the TOS. Loss or damage is foreseeable, in that case we will only be liable for loss or damage upto 50% of the total value of goods purchased.
We are not responsible for losses not caused by our breach or negligence, indirect losses which are a side effect of the main loss or damage, and which are not reasonably foreseeable by you and us (for example, loss of profits or loss of opportunity, etc.).
We are also not responsible for failure to meet any of our obligations under the TOS where such failure is due to events beyond our reasonable control.
INDEMNIFICATION
At our request, you agree to compensate us fully, defend us, and hold Journey of Objects, its officers, directors, agents, affiliates, licensors, and suppliers harmless immediately on demand, from and against all liabilities, claims, expenses, damages and losses, including legal fees, arising from any breach of the TOS by you, including the use by any other persons accessing this Site using your Internet account caused by your action or inaction.
OUR RELATIONSHIP
You acknowledge and agree that no joint venture, partnership, employment, or agency relationship exists between you and Journey of Objects as a result of the TOS or your use of this Site. You agree that you may not and will not hold yourself out as a representative, agent, or employee of Journey of Objects, and we shall not be liable for any representation, act, or omission on your part.
GOVERNING LAW AND JURISDICTION
The TOS are governed by the laws of India. Any dispute or difference either in interpretation or otherwise, of the TOS and other Policies on the Site, between the parties hereto, shall be referred to an independent arbitrator who will be appointed mutually and his decision shall be final and binding on the parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time. The seat and venue of arbitration shall be held in Mumbai. In the event of a dispute between Journey of Objects and you arising from the TOS, you and we both agree that the courts of Mumbai will have exclusive Jurisdiction.
FORCE MAJEURE
In case of the emergence of an event, which is beyond reasonable control or which could not have been foreseen under any circumstances, such as storms, tsunami, fire, floods, earthquake, outbreak of any contagious diseases, or any other acts of God or any governmental body act or industrial dispute(s), strikes, labour unrest, civil commotion, riots, terrorist attack, war, poor environment/weather conditions, mechanical break-down, obstruction of any public or private road/highway, etc., We will not be held liable for any loss or failure to perform any obligation under these Terms.
WAIVER
No provision in these TOS will be deemed waived and no breach excused, unless such waiver or consent is in writing and signed by us. Any consent by us to, or waiver of your breach, whether expressed or implied, will not constitute consent to, waiver of, or excuse for any other different or subsequent breach.
SEVERABILITY
If any provision of these TOS is held by a court of competent jurisdiction to be unenforceable under applicable law, then such provision will be excluded from these TOS and the remainder of these TOS will be interpreted as if such provision were so excluded and will be enforceable in accordance with its terms; provided however that, in such event, these TOS will be interpreted so as to give effect, to the greatest extent consistent with and permitted by applicable law, to the meaning and intention of the excluded provision as determined by such court of competent jurisdiction.
AMENDMENT
These TOS are subject to amendments and modifications and may be updated from time to time, without any advance notice. You are requested to regularly review the TOS as available on the Site. User relationship with the Site will be governed by the most current version of these TOS, as published on the Site.
Contact Information:
Customer Service Desk
E-mail id: customercare@journeyofobjects.com
Phone: +91 7045155000
Contact Days: Monday to Saturday (8:00 a.m. to 10:00 p.m.), Sunday (10.00 a.m. to 7.00 p.m.)
Operational Address : 30, G Vaidya Road, Khatau Building, Kala Ghoda, Fort, Mumbai - 400001